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This page will help you with the following actions

  1. About the TripTimes
  2. Entering origin and destination locations of the journey
  3. Interpreting results
  4. Favourite stop
  5. Timetable finder
  6. City Centre stop finder
  7. Park and Ride
  8. News
  9. Tickets
  10. Mobile phone
  11. Printed guides
  12. Contact us
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1. About the TripTimes

The Triptimes Journey Planner is for users of public transport in Greater Nottingham and Nottinghamshire. The system automatically calculates the best connections at the given date and time while minimizing the journey time and walking distance. It covers all of the bus operators who operate in Nottinghamshire.

Triptimes has been commissioned by Nottingham City Council and implemented by Infohub Ltd.

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2. Entering origin and destination locations of the journey

  1. 'From' or 'To' boxes

    The Journey Planner understands several types of locations. These can be bus stop codes (which can be found on the stop information plates - see right image), postcodes, addresses, suburbs or landmarks in Nottinghamshire. The Journey Planner will try to calculate best connections between buses and trams while minimizing walking and journey time

    For instance, if you are traveling from Asda in Arnold, simply type "Asda" in the "FROM" field. Because of the possibility of several locations having the same name, as is the case with Asda, the Journey Planner will provide you with a list of locations that closely match your input.

    You can then select ASDA from a number of catergories with the most closely matched being highlighted. In the case of ASDA, these categories are PLACES-LANDMARKS, STOPS and ADDRESSES.

    Check on Map button

    If you want to double check on a map just click on the Check on Map button. The system will display a map centered on the chosen location:

    Cancel and Confirm button

    If you think it is not the right location click "Cancel" and the system will allow you to choose another location from the drop-down list. Click "Confirm" if it is the right location. Also, you can use this screen to navigate around the area and possibly choose another location by clicking on the map.

    The same procedure applies to inputting the destination you are traveling 'To'.

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  2. Date, time, arrival or departure.

    To specify the date and time when you want to travel, simply enter the date (in the DD/MM format) and select time from the lists as shown below. Alternatively the date can also be entered by clicking the calendar button and then the day of interest:

    Tick "depart" button if time is the time of departure or "arrive" if you would like to arrive by the specified time to the destination

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3. Interpreting results

In basic mode of journey planner, it will produce up to three journeys with different criteria - least interchanges, fastest or least walking journeys. A typical journey plan looks like the following illustration:

  1. The header of the table summarizes the journey information: origin, destination, how long the journey will take, how much walking will be required and how many interchanges you have to make.
  2. This is then followed by details of each step of journey, which will either involve a walk, or the use of a bus or tram shown in icon form
  3. Map button - To see a particular leg of the journey on a map, click on the start or end location of that particular leg

  4. earlier/later button - if you want to depart at an earlier or later time click on the relevant button
  5. return journey button - if you want to plan the return journey click on the and re-input the time you want to return and press 'Find'
  6. Advanced Options button

    In Advanced Options the user has access to controls that allow tuning Triptimes to the user's personal preferences. These additional controls are only available in advanced mode of Triptimes. In addition to special controls in advanced mode the user is given an opportunity to specify a "via" location, but this information is optional.

    In advanced mode there are four options available for tuning as shown below

    1. Journey optimization option allows you to choose whether you prefer to arrive to the destination sooner even if it involves longer walking or changing services, or you do not mind longer journey but you prefer to have as little walk as possible.
    2. Walking speed option allows you to tell the system how fast you can or prefer to walk. There are 3 options available: fast, slow and average walking speed. This option will have a strong influence on making connection between services.
    3. Using walking information option you can choose how the walking information is to be displayed. You can either see walking distances, walking time (depending on your walking speed)
    4. Interchange margin sets a minimum time needed to make a connection between two bus or tram services. The bigger the margin, the more likely it is to successfully make a connection. But smaller margins can lead to better journeys and shorter journey times.

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4. Favourite stop service

If you are only interested to know departure times from a particular stop, for instance, the one you get a bus from on a regular basis, 'favourite stop' facility is for you.

  1. If you know your favourite stop code just insert it in the box and press 'Find' but if not either look at the bus stop flag (as shown) or put in the street name or landmark and select the stop from the list.

  2. You can print it pocket size to fit in your wallet or purse or normal A4 size to stick on your fridge.

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5. Timetable finder

  1. Select the bus operator who runs the bus or tram service and click on 'Find'

  2. Select the bus number you want.

  3. Select which direction of travel you want and the day of the week by clicking on M-F, SAT or SUN as shown below

  4. If you want timetable information for all stops between the main timetable points click on +ALL. If you want timetable information for specific stops between the main timetable points click on +.
  5. For steps 4 if you want to return to just the main timing point info click on -ALL or -.

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6. City Centre Stop finder

This is your quick reference guide to which stops to use in the city Centre to catch the bus or tram service you want. Simply select where you want to go using the index and click on the service number you want and the stops will be highlighted as illustrated below

Then click on the stop you want and the map will zoom in so you can read the street names to help you with way finding as shown below

If you then want to move around the map you can click and drag or zoom in and out using the '+' and '-' symbols

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7. Park and ride

This gives all the details you needed to use Park and Ride.

  1. Simply click on the site you are interested in and there will be details of the site

  2. If you would like the timetable click on or fares click on

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8. News

This will give latest news on transport within the Greater Nottingham area. There is also links to the bus and tram operators website for specific news about each company.

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9. Tickets

This links you through to a page, which gives you details of all ticketing in the Greater Nottingham area.

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10. Mobile phone TripTimes by text

TripTimes by text facility was implemented to allow users to access TripTimes journey planner and other information services from their mobile phones.

Basic service

For a simple list of departures from your stop:

  1. Find the stop number for your bus stop using 'favourite stop' or looking at the top of your bus stop flag. The stop name will usually have two letters then two numbers, for example WO36. City centre stops only have two letters, for example AB
  2. Text NTM followed by your stop number for example NTM WO36 to 82280
  3. We'll text you back with times of the next 5 departures from your stop

When using triptimes you will only pay the cost of a normal text message on your tariff. There is currently no charge for the return text.

Try it out on the web version to see how quick and easy it is to use

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11. Printed Guides

This gives a link to all the public transport guides produced by the City Council for the 'Get the Guide campaign. These are in pdf format and can be printed off.

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12. Contact us

This gives details of the bus companies and those involved in the development of the Triptimes site. It also gives you contact details for feedback on the triptimes site.

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